It's been a while since my last post - so here's something I found profound...
The six most important words: I admit that I was wrong.
The five most important words: You did a great job.
The four most important words: What do you think? (not, 'I told you so')
The three most important words: Could you please...
The two most important words: Thank you.
The most important word: We.
The least important word: I.